tOfficial Night Shift Thread v59 - Now with less Reluctant Leaders

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So, much like I did with mlb, I decided to keep my attachment to cbb at a minimum this season, figuring if the season gets all fucked up, it will be less of a disappointment if I'm not as invested in it as I usually am.

Given the way my beloved Cats are playing right now, it seems like that was not the worst call (although I'd be lying if I said I don't care ... I care, a lot ... it's been a long, long time since I can remember such a rough start to a season). :facepalm:
 
So I've had this Amazon issue for awhile now... when I was FORCED to get a business account through work, it fucked up my personal one. On the log in screen, it showed my gmail account twice, plus my work email account. When I would switch between accounts, i just click one of the gmail ones and the password was autosaved, so it just logged me in. I started noticing that my shopping history wasn't showing up for shit I just bought, so it turns out I have two accounts under one email - one "verified" and one that isn't. So I call them to see if they can fix it because I want all the history/tracking in one place, under one account.

So dude has me on the phone and I have both laptops and my phone logged out and he fixes the shit (had to assign one account to a totally new email address) and we're about to hang up when he asks me if I have any other issues and I ask him about my prime membership that i switched to an annual payment vs. monthly. He tells me to go into my payment history, so I do... yahoo account on one laptop and gmail account on the other. Turns out, they've been charging me for Prime for both verified and unverified accounts. For over a year. Then, because it was above his paygrade, he starts telling me that I'll need to contact my bank to dispute the charges, blah, blah, blah. So I'm trying REALLY hard to keep Karen in check, but I feel my voice getting spicy and I think he did too, so he transferred me to a supervisor.

I'll be getting a refund of $368 :suds:
 
ukfanfrombirth(cali cat) said:
So, much like I did with mlb, I decided to keep my attachment to cbb at a minimum this season, figuring if the season gets all fucked up, it will be less of a disappointment if I'm not as invested in it as I usually am.

Given the way my beloved Cats are playing right now, it seems like that was not the worst call (although I'd be lying if I said I don't care ... I care, a lot ... it's been a long, long time since I can remember such a rough start to a season). :facepalm:
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Can't wait for Mizzou to sweep Kentucky between sports this year

:heh:
 
moxie said:
So I've had this Amazon issue for awhile now... when I was FORCED to get a business account through work, it fucked up my personal one. On the log in screen, it showed my gmail account twice, plus my work email account. When I would switch between accounts, i just click one of the gmail ones and the password was autosaved, so it just logged me in. I started noticing that my shopping history wasn't showing up for shit I just bought, so it turns out I have two accounts under one email - one "verified" and one that isn't. So I call them to see if they can fix it because I want all the history/tracking in one place, under one account.

So dude has me on the phone and I have both laptops and my phone logged out and he fixes the shit (had to assign one account to a totally new email address) and we're about to hang up when he asks me if I have any other issues and I ask him about my prime membership that i switched to an annual payment vs. monthly. He tells me to go into my payment history, so I do... yahoo account on one laptop and gmail account on the other. Turns out, they've been charging me for Prime for both verified and unverified accounts. For over a year. Then, because it was above his paygrade, he starts telling me that I'll need to contact my bank to dispute the charges, blah, blah, blah. So I'm trying REALLY hard to keep Karen in check, but I feel my voice getting spicy and I think he did too, so he transferred me to a supervisor.

I'll be getting a refund of $368 :beer2:
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You're not alone. Amazon relies on having as few customer service reps as possible. They stick all the "common" problems on their portal and you're screwed and getting increasingly angry about it, if it's anything even remotely complicated.

Don't worry about being Karen. Karen is a certifiable and nasty bitch of a person, who is just miserable and angry. You have a legitimate beef, it sounds like, if you had to get your bank to cancel the transaction. Next time you find yourself swearing at them, throw in how awful you think "The Marvelous Mrs. Maisel" is, too.
 
Mofo said:
You're not alone. Amazon relies on having as few customer service reps as possible. They stick all the "common" problems on their portal and you're screwed and getting increasingly angry about it, if it's anything even remotely complicated.

Don't worry about being Karen. Karen is a certifiable and nasty bitch of a person, who is just miserable and angry. You have a legitimate beef, it sounds like, if you had to get your bank to cancel the transaction. Next time you find yourself swearing at them, throw in how awful you think "The Marvelous Mrs. Maisel" is, too.
Click to expand...
Yeah, he was saying that the system wasn't allowing him to give the refund because it thinks I had two separate accounts and that I was getting the "benefits" of the prime membership for each one, depending on which one I got logged into. So I was like - umm... but to MY side, i have ONE account, associated with my gmail account. It's on y'alls backend that split it into two and regardless of which account I made my purchases with, you still shouldn't be charging me twice, since it's not my fault you split it up. They were actually super accommodating and knew it was their screw up, so I think that's why the supervisor was just like, "I'll just refund all of it."

Now if only I'll get the same treatment from AT&T for double charging me for another line that I never asked for because their sales associate was using loopholes to get me a free upgrade. Grrr.
 
moxie said:
So I've had this Amazon issue for awhile now... when I was FORCED to get a business account through work, it fucked up my personal one. On the log in screen, it showed my gmail account twice, plus my work email account. When I would switch between accounts, i just click one of the gmail ones and the password was autosaved, so it just logged me in. I started noticing that my shopping history wasn't showing up for shit I just bought, so it turns out I have two accounts under one email - one "verified" and one that isn't. So I call them to see if they can fix it because I want all the history/tracking in one place, under one account.

So dude has me on the phone and I have both laptops and my phone logged out and he fixes the shit (had to assign one account to a totally new email address) and we're about to hang up when he asks me if I have any other issues and I ask him about my prime membership that i switched to an annual payment vs. monthly. He tells me to go into my payment history, so I do... yahoo account on one laptop and gmail account on the other. Turns out, they've been charging me for Prime for both verified and unverified accounts. For over a year. Then, because it was above his paygrade, he starts telling me that I'll need to contact my bank to dispute the charges, blah, blah, blah. So I'm trying REALLY hard to keep Karen in check, but I feel my voice getting spicy and I think he did too, so he transferred me to a supervisor.

I'll be getting a refund of $368 :beer2:
Click to expand...
What is Karen Moxie?

Kroxie?
Kraxie?
Moxren?
 
ukfanfrombirth(cali cat) said:
I doubt it.
If someone tried to make him go to fap rehab, he'd say no, no, no.

Sorry.
*hangs head*
I'll show myself out.
Click to expand...
I Think You Should Leave GIF by memecandy
 
moxie said:
Yeah, he was saying that the system wasn't allowing him to give the refund because it thinks I had two separate accounts and that I was getting the "benefits" of the prime membership for each one, depending on which one I got logged into. So I was like - umm... but to MY side, i have ONE account, associated with my gmail account. It's on y'alls backend that split it into two and regardless of which account I made my purchases with, you still shouldn't be charging me twice, since it's not my fault you split it up. They were actually super accommodating and knew it was their screw up, so I think that's why the supervisor was just like, "I'll just refund all of it."

Now if only I'll get the same treatment from AT&T for double charging me for another line that I never asked for because their sales associate was using loopholes to get me a free upgrade. Grrr.
Click to expand...
Send this wall of text to the border.
 
morning gumdrops.

another fantasy win in the books. 1 week until playoffs... sittin pretty in 3rd place but have to win next week.
 
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