Vroom go boom

[huskers1217]

Houston-based car buying company Vroom shuts down, some customers left in limbo

One of the largest online used car dealers in the country just closed and this one is in our backyard. Houston-based Vroom, that took over Texas Direct Auto in 2015, is no longer selling cars. But it’s not a clean closure. Customers still have a lot of questions. Investigator Amy Davis is...

www.click2houston.com

 

[dikowt dowg]

“I’m unable to get on the app, to check the status of my delivery,” said Wade. “I just feel very, overwhelmed. Distressed. Well, I’m a single mother with. I don’t just have cash to just be purchasing cars and things like that.”

“I’m worried that I’m going to lose my money and. And not have a car. And I don’t have a car right now,” said Ruggieri. “I can’t get a hold of them. I don’t have a car, and i don’t have my money.”

Both have already made down payments and spent hours on hold with customer service agents.


This will become more routine as we close brick and mortar stores in favor of online retail. Good luck finding someone responsible.